Freshworks CRM

Last updated · 2026-09-21

RankCRM Platforms

#20

Score

22.7

Mention

Engines ranking it

2/6

Why AI recommends Freshworks CRM

Strengths

Gemini#13
Best engine placement
DeepSeek#16
Best engine placement

Weaknesses

Not in Top 20

ChatGPT, Claude, Grok, Perplexity

Trend

DecliningRank direction in CRM Platforms over recent periods

Rankings by Category

CRM PlatformsDecliningNEW

#20

Score

22.7

Mention Frequency

Per EngineGemini#13 · 25.2 DeepSeek#16 · 32.0 ChatGPTNot in Top 20 GrokNot in Top 20 PerplexityNot in Top 20 ClaudeNot in Top 20

FromTo

Rank History5 periods#20

Jun 29Jul 13Jul 27Aug 10Sep 21

Score History5 periods22.7

Jun 29Jul 13Jul 27Aug 10Sep 21

Nearby ranks in this category

Original recommendations· 2 engines

Unedited excerpts from AI answers in this period. English original only.

Based on 2026-09-21

CRM Platforms

…**Cons:** UI can feel cluttered compared to Pipedrive; the setup process can be overwhelming for non-technical users. ### 5. The E-commerce & Service Leader: Freshsales (Freshworks CRM) Freshsales is a strong contender for high-volume sales teams and B2C companies that need to…

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