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Freshworks

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Company: FreshworksLast updated · 2026-08-24

RankCustomer Support / Helpdesk

#13

Score

37.7

Mention

8%

Engines ranking it

3/6

Why AI recommends Freshworks

Strengths

  • DeepSeek#11

    Best engine placement

  • Gemini#11

    Best engine placement

Weaknesses

Not in Top 20

ChatGPT, Claude, Perplexity

Trend

StableRank direction in Customer Support / Helpdesk over recent periods

Rankings by Category

Customer Support / HelpdeskStable↓2
#13
Score

37.7

Mention Frequency

8%

Category comparison

Best rank among its categories

Best score among its categories

Per EngineDeepSeek#11 · 40.2Gemini#11 · 40.2Grok#12 · 44.7ChatGPTNot in Top 20PerplexityNot in Top 20ClaudeNot in Top 20
Rank History5 periods#13
Jun 29: #15#15Jul 13: #13#13Jul 27: #11#11Aug 10: #11#11Aug 24: #13#13
Jun 29Jul 13Jul 27Aug 10Aug 24
Score History5 periods37.7
Jun 29: 33.833.8Jul 13: 36.036.0Jul 27: 38.738.7Aug 10: 43.343.3Aug 24: 37.737.7
Jun 29Jul 13Jul 27Aug 10Aug 24

Nearby ranks in this category

CRM PlatformsDecliningNEW
#19
Score

19.6

Mention Frequency

8%

Category comparison

6 spots behind its best category rank

18.1 below its best category score

Per EngineChatGPT#15 · 25.2Grok#15 · 25.2GeminiNot in Top 20PerplexityNot in Top 20ClaudeNot in Top 20DeepSeekNot in Top 20
Rank History5 periods#19
Jun 29: #16#16Jul 13: #13#13Jul 27: #8#8Aug 10: #17#17Aug 24: #19#19
Jun 29Jul 13Jul 27Aug 10Aug 24
Score History5 periods19.6
Jun 29: 21.621.6Jul 13: 25.225.2Jul 27: 26.326.3Aug 10: 25.225.2Aug 24: 19.619.6
Jun 29Jul 13Jul 27Aug 10Aug 24

Nearby ranks in this category

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