Period start · 2026-09-21

Who does AI recommend in CRM Platforms?

When sales teams ask AI for CRM software, here’s who ends up on that shortlist. CRM choices lock in pipeline and customer data. See who AI names this period before you shortlist demos — and watch which competitors rise or drop.

SugarCRM made the largest climb, up 3 to #10.

Top 20 this period

Compare productsTick 2–3 rows to compare them side by side.

Pos	Product	Company					Change
1	Pipedrive	Pipedrive	82.8	100%	4.8	100%	—
2	Zoho CRM	Zoho	79.8	92%	4.4	100%	—
3	Salesforce Sales Cloud	—	77.7	65%	1.8	100%	—
4	HubSpot	HubSpot	72.0	58%	2.3	100%	—
5	HubSpot Sales Hub	—	59.2	35%	2.6	100%	2
6	Freshsales	Freshworks	53.0	52%	6.7	100%	1
7	Microsoft Dynamics 365 Sales	Microsoft	52.5	42%	4.6	83%	1
8	Salesforce	Salesforce	50.9	35%	4.2	83%	—
9	Microsoft Dynamics 365	—	50.3	29%	3.1	67%	—
10	SugarCRM	—	31.9	21%	6.9	50%	3
11	Attio	Attio	30.9	10%	5.4	50%	NEW
12	Insightly	Insightly	30.8	19%	7.7	67%	2
13	Copper	Copper	27.5	15%	7.4	50%	2
14	Clari	Clari	27.3	6%	5.3	33%	NEW
15	Close	Close	26.7	13%	7.3	50%	3
16	Airtable	Airtable	26.7	8%	6.5	50%	NEW
17	Freshworks	Freshworks	25.5	10%	7.4	50%	2
18	Monday	monday.com	23.6	6%	6.7	33%	NEW
19	Notion	Notion Labs	22.9	4%	6.5	33%	NEW
20	Freshworks CRM	—	22.7	6%	7.0	33%	NEW

Competitive landscape

Overall Top 20 — mention frequency vs average rank. Split by this period's medians. Tap a point to see its name.

Hover or tap a dot for its metrics.

LeadersHigh frequency · High positionChallengersHigh frequency · Lower positionNicheLower frequency · High positionLaggardsLower frequency · Lower positionDot size = score

Also mentioned

Brands mentioned as of this period (2026-09-21) but outside the Top 20.

Product	Mention rate
Monday CRM	8%
Freshsales (Freshworks CRM)	6%
Monday Sales CRM	4%
Salesforce CRM	4%
Zendesk Sell	4%
ActiveCampaign	4%
Apptivo	4%
Freshsales (by Freshworks)	4%
Oracle CRM	4%
Zoho	4%