Freshworks

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Company: FreshworksLast updated · 2026-08-24

RankCRM Platforms

#19

Score

19.6

Mention

Engines ranking it

2/6

Why AI recommends Freshworks

Strengths

ChatGPT#15
Best engine placement
Grok#15
Best engine placement

Weaknesses

Not in Top 20

Claude, DeepSeek, Gemini, Perplexity

Trend

DecliningRank direction in CRM Platforms over recent periods

Rankings by Category

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CRM PlatformsDecliningNEW

#19

Score

19.6

Mention Frequency

Category comparison

6 spots behind its best category rank

18.1 below its best category score

Per EngineChatGPT#15 · 25.2 Grok#15 · 25.2 GeminiNot in Top 20 PerplexityNot in Top 20 ClaudeNot in Top 20 DeepSeekNot in Top 20

FromTo

Rank History5 periods#19

Jun 29Jul 13Jul 27Aug 10Aug 24

Score History5 periods19.6

Jun 29Jul 13Jul 27Aug 10Aug 24

Nearby ranks in this category

Customer Support / HelpdeskStable↓2

#13

Score

37.7

Mention Frequency

Category comparison

Best rank among its categories

Best score among its categories

Per EngineDeepSeek#11 · 40.2 Gemini#11 · 40.2 Grok#12 · 44.7 ChatGPTNot in Top 20 PerplexityNot in Top 20 ClaudeNot in Top 20

FromTo

Rank History5 periods#13

Jun 29Jul 13Jul 27Aug 10Aug 24

Score History5 periods37.7

Jun 29Jul 13Jul 27Aug 10Aug 24

Nearby ranks in this category

Original recommendations· 4 engines

Unedited excerpts from AI answers in this period. English original only.

Based on 2026-08-24

CRM Platforms

…- Pipeline-focused CRM designed for sales teams - Visual sales pipelines and easy-to-use interface - Automation and activity reminders 6. **Freshsales (by Freshworks)** - AI-powered lead scoring and email tracking - Built-in phone and chat capabilities…

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