ServiceNow

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Company: ServiceNowLast updated · 2026-08-24

RankCustomer Support / Helpdesk

#16

Score

29.6

Mention

17%

Engines ranking it

2/6

Why AI recommends ServiceNow

Strengths

Grok#8
Best engine placement
Perplexity#16
Best engine placement

Weaknesses

Not in Top 20

ChatGPT, Claude, DeepSeek, Gemini

Trend

DecliningRank direction in Customer Support / Helpdesk over recent periods

Rankings by Category

Customer Support / HelpdeskDeclining↓1

#16

Score

29.6

Mention Frequency

17%

Per EngineGrok#8 · 56.3 Perplexity#16 · 28.4 ChatGPTNot in Top 20 GeminiNot in Top 20 ClaudeNot in Top 20 DeepSeekNot in Top 20

FromTo

Rank History5 periods#16

Jun 29Jul 13Jul 27Aug 10Aug 24

Score History5 periods29.6

Jun 29Jul 13Jul 27Aug 10Aug 24

Nearby ranks in this category

Original recommendations· 3 engines

Unedited excerpts from AI answers in this period. English original only.

Based on 2026-08-24

Customer Support / Helpdesk

…- Powerful ticketing and ITSM workflows - Customizable automations and SLAs - Integration with development and operations tools 2. **ServiceNow** - Enterprise-grade IT service management - Advanced ticket workflows and automation - Reporting and analyt…

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