Help Scout

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Company: Help ScoutLast updated · 2026-08-24

RankCustomer Support / Helpdesk

Score

66.7

Mention

75%

Engines ranking it

6/6

Why AI recommends Help Scout

Strengths

Perplexity#3
Best engine placement
DeepSeek#4
Best engine placement

Weaknesses

Claude#12
Weakest engine placement
Grok#6
Weakest engine placement

Trend

StableRank direction in Customer Support / Helpdesk over recent periods

Rankings by Category

Customer Support / HelpdeskStable↑1

Score

66.7

Mention Frequency

75%

Per EnginePerplexity#3 · 76.2 DeepSeek#4 · 58.2 Gemini#4 · 68.1 ChatGPT#5 · 69.2 Grok#6 · 68.5 Claude#12 · 36.4

FromTo

Rank History5 periods#4

Jun 29Jul 13Jul 27Aug 10Aug 24

Score History5 periods66.7

Jun 29Jul 13Jul 27Aug 10Aug 24

Nearby ranks in this category

Original recommendations· 6 engines

Unedited excerpts from AI answers in this period. English original only.

Based on 2026-08-24

Customer Support / Helpdesk

…- Easy-to-use support platform from Freshworks. - Features: Multichannel support (email, phone, chat, social), automation, self-service portals. 3. **Help Scout** - Designed for smaller teams with a focus on email-based support. - Features: Shared inboxes, knowl…

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